EXPERIENCE MANAGED SERVICES AT WITTENBACH
WHAT IS MANAGED SERVICES (MS)?
MS is a real-time assistance for your electronic security, ATM and ITM systems. It encompasses telephonic, email, chat and/or remote session support for your connected equipment.
Remote programming and troubleshooting creates a faster, more efficient service model for your business.
Here is How Wittenbach Electronic Security Managed Services Can Help:
- Get real-time remote support instead of waiting for a technician to arrive
- Alleviate waiting for a tech to arrive versus near-real-time remote support that’s always available
- Prevent paying for truck rolls versus having an agreement in place to cover most electronic security concerns
- Be an additional source of tech support for your employees
- Quickly resolve after-hours/weekend security issues
- Provide improved configuration management of your security systems
- Provide consistent operational controls in accordance with your policies and procedures
- Outsource your electronic security personnel duties, with flexibility to increase / decrease levels of service as needed
ATM/ITM MANAGED SERVICES
Let us manage your fleet of ATMs or ITMs!
Here is How Wittenbach ATM/ITM Managed Services Can Help:
- Continuously manage, optimize, and secure your network
- Status monitoring of uptime and downtime
- Outsource diagnostics and archiving all data sets
- Synchronize marketing content to your customers across geographies
- Robust reports include: transaction volume, cash contents, cash loads, uptime and downtime, software and hardware levels