EXPERIENCE MANAGED SERVICES AT WITTENBACH
WHAT IS MANAGED SERVICES (MS)?
MS is real-time assistance for your electronic security, ATM, ITM, and TCR systems. It encompasses telephonic, email, chat, and/or remote session support for your connected equipment.
Remote programming and troubleshooting creates a faster, more efficient service model for your business.
Here is How Wittenbach Electronic Security Managed Services Can Help:
- Get real-time remote support instead of waiting for a technician to arrive
- Alleviate waiting for a tech to arrive versus near-real-time remote support that’s always available
- Prevent paying for truck rolls versus having an agreement in place to cover most electronic security concerns
- Be an additional source of tech support for your employees
- Quickly resolve after-hours/weekend security issues
- Provide improved configuration management of your security systems
- Provide consistent operational controls in accordance with your policies and procedures
- Outsource your electronic security personnel duties, with flexibility to increase / decrease levels of service as needed