ATM, ITM, TCR Managed Services

EXPERIENCE MANAGED SERVICES AT WITTENBACH

Managed Services Portal

Check    PATCH MANAGEMENT

Check   DISPATCH MANAGEMENT

Check   ELECTRONIC JOURNAL ARCHIVING

Check   ANALYTICS & REPORTING

Check   STATUS MONITORING

Check    LOG EXTRACTION

Check    DIAGNOSTIC ANALYSIS

Check    MARKETING UPDATES

WHAT IS MANAGED SERVICES (MS)?

Managed Services is real-time assistance for maximizing uptime of ATMs, ITMs, and TCRs.

Remote monitoring, troubleshooting and dispatch management creates an efficient fleet for your financial institution.

Managed Services Can Help:

  • Status monitoring of your entire fleet
  • Routine patch management to maintain fleet security
  • Archiving of electronic transaction journals
  • A Managed Service Portal for constant review
  • Updates and patches after hours to avoid downtime
  • Synchronize marketing content to your customers across geographies
  • Reporting to include: transaction volume, cash contents, cash loads, uptime and downtime, software and hardware levels
  • Near-real-time remote support versus waiting for a tech to arrive
  • Log analysis to diagnose issues
  • Technical specialists to answer questions and resolve concerns
ATM Receipts, bank transformation, bond paper, thermal paper

LEARN THE BENEFITS OF WITTENBACH’S MANAGED SERVICES TEAM

Contact us at [email protected] or call 410.667.6400.