ServicesContract MaintenanceWittenbach can customize a service contract you to meet your needs. Standard contract terms are 3 years but discounts are available for longer durations. Our standard service contract offerings include:
Time and MaterialsWittenbach will service your older / obsolete equipment on a time and materials basis. This allows you to closely monitor the cost of maintenance and plan for replacement accordingly. We maintain a large inventory of obsolete equipment so we are able to refurbish parts and keep your older equipment running longer. Locksmith ServicesWe service all manufacturers of bank equipment including vaults, safes, safe deposit boxes, teller under counter systems and night depositories. Field Service Technicians carry a range of parts, locks, and key blank that allow them to repair or reconfigure most locks on location. We support our team with a full-service lock shop located in Charlotte, NC, staffed by master locksmiths and highly experienced bench technicians. Services include:
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Supported ManufacturersWittenbach is a factory authorized service provider for dozens of top manufactures and can support a wide range of addional products. A partial list is below – contact us for additional equipment not listed.
Cash Handling Products Authorized Service Provider:
Other Products Serviced:
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Security ProductsAuthorized Service Provider:
Other Products Serviced:
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Depot Services
Lock-Shop
Un-rented safe deposit boxes do not generate revenue and the traditional process for repairing them is both expensive and disruptive. The Wittenbach Depot Lock-Shop process completely eliminates the disruption, saves you ~40% of the traditional cost and gets your safe deposit boxes rental-ready in days instead of months!
Your branch controls when locks are removed and installed and all the “noisy work” is completed in our state of the art lock-shop, so customer disruption is completely avoided.
- Our lock-shop repairs all major brands – over 20,000 times each year
- We buy in bulk, so you are assured of the best possible replacement lock pricing
- We purchase and refurbish safe deposit box nests so we can often match your older equipment when it’s time for replacement
- We maintain a supply of discontinued and hard to find locks at competitive prices
Desk-Top Currency Counters
Wittenbach offers a depot repair and refurbishment service for desk top coin and currency machines in our state of the art Technical Support Center. Rotating this equipment through for cleaning and preventative maintenance saves our customers on costly repairs and replacements.
Epson Printers
Wittenbach is authorized to repair Epson printers. Contact us to see how depot service on these light weight yet mission critical printers can save you money!
Contact Service
Please click here to access the WBS Portal, email us at dispatch@wittenbach.com, or call 800-638-8618 for service inquiries.